FT.com / Entrepreneurship - When heroes can be the villains of the piece

Cranfields"artisan" to "hero" to "pain in the arse" to "strategic leader" has always resonated with me!!

FT.com / Entrepreneurship - When heroes can be the villains of the piece: "The reason he has found it so difficult to remove himself from day-to-day activities is that, like many heroes, Smith has locked all the knowledge about doing the work in his head.
“Because I am so intimately involved in the business, I have an instinctive understanding of what to do,” he explains.
As a result, Smith has had to create structures along the way to ensure that others understand what he has been doing."